tq777 Privacy Policy

1 Introduction

tq777 ("tq777," "we," "us," "our") is committed to protecting the privacy and personal data of all players who use the tq777 platform. This Privacy Policy ("Policy") describes how tq777 collects, uses, stores, shares, and protects personal information in connection with the operation of the tq777 online casino platform, accessible at tq777.one.

This Policy applies to all registered players, visitors to the tq777 website, and any other individuals whose personal data tq777 processes in connection with the Services. It should be read alongside tq777's Terms & Conditions, which govern the overall use of the platform.

tq777 operates in alignment with PAGCOR guidelines and in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations. By registering an account or using the tq777 platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

2 Personal Data We Collect

tq777 collects personal data through various means, including directly from you during registration and account use, automatically through your use of the platform, and from third-party sources where permitted by law.

2.1 Data You Provide Directly

• Identity Data: Full legal name, date of birth, gender, and government-issued identification number (e.g., Philippine National ID, passport, driver's license).
• Contact Data: Email address, mobile number, and residential address (including city, province, and postal code).
• Financial Data: GCash account number, PayMaya account details, bank account information (BPI, BDO, Metrobank), and transaction history.
• Account Data: Username, password (stored in hashed form), account preferences, and communication preferences.
• Verification Data: Copies of government-issued identification documents and proof of address submitted for KYC verification.
• Support Data: Records of communications with tq777 customer support, including live chat transcripts and email correspondence.

2.2 Data Collected Automatically

• Technical Data: IP address, device type, operating system, browser type and version, and screen resolution.
• Usage Data: Pages visited, games played, session duration, betting history, login timestamps, and navigation patterns within the tq777 platform.
• Cookie Data: Data collected through cookies and similar tracking technologies, as described in Section 6 of this Policy.

2.3 Data from Third Parties

tq777 may receive personal data about you from third-party payment processors (e.g., GCash, PayMaya), identity verification service providers, fraud prevention agencies, and regulatory authorities where required by law.

3 How We Use Your Personal Data

tq777 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your tq777 account, including processing your registration, verifying your identity, and enabling your tq777 login.
• Service Delivery: To provide access to games, process deposits and withdrawals via GCash and other payment methods, and deliver the full range of tq777 casino services.
• Regulatory Compliance: To comply with PAGCOR requirements, the Data Privacy Act of 2012, anti-money laundering (AML) obligations, and other applicable Philippine laws and regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the tq777 platform.
• Responsible Gaming: To monitor gaming behavior and apply responsible gaming tools where appropriate, in line with tq777's commitment to player welfare.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Communications: To send you account-related notifications, security alerts, and — where you have opted in — promotional communications about tq777 offers and new games.
• Platform Improvement: To analyze usage patterns and improve the tq777 platform, user interface, and overall player experience.

4 Legal Basis for Processing

tq777 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and tq777 (i.e., the Terms & Conditions), including operating your account and processing transactions.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR requirements and AML obligations.
• Legitimate Interests: Processing is necessary for tq777's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: Where tq777 relies on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

5 Sharing Your Personal Data

tq777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. tq777 may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Game Providers: Licensed third-party game studios and live dealer operators whose games are available on the tq777 platform, to the extent necessary to deliver those games.
• Regulatory Authorities: PAGCOR and other competent Philippine government authorities, where disclosure is required by law or regulatory instruction.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid legal order or is necessary to prevent or investigate criminal activity.
• Service Providers: IT infrastructure, cloud hosting, customer support, and analytics service providers engaged by tq777 under strict data processing agreements that prohibit those providers from using your data for any purpose other than providing services to tq777.

All third parties with whom tq777 shares personal data are required to implement appropriate technical and organizational security measures and to process your data only in accordance with tq777's instructions and applicable Philippine law.

6 Cookies & Tracking Technologies

tq777 uses cookies and similar tracking technologies to operate and improve the platform, personalize your experience, and analyze usage patterns. A cookie is a small text file placed on your device when you visit the tq777 website.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the tq777 platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, preferred payment method, and display options to provide a more personalized experience.
• Analytics Cookies: Collect anonymized data about how players use the tq777 platform, including which games are most popular and how players navigate between pages. This data helps tq777 improve the platform.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats to your tq777 account.

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the tq777 platform, including your account login.

7 Data Security

tq777 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the tq777 platform.
• Bcrypt hashing for all stored passwords — tq777 never stores your password in plain text.
• Role-based access controls limiting internal access to personal data to authorized personnel only.
• Regular security audits, vulnerability assessments, and penetration testing of the tq777 platform.
• Two-factor authentication options for player accounts to provide an additional layer of login security.
• Secure, encrypted storage of KYC documents and financial data.
• Continuous monitoring of platform activity for anomalous behavior indicative of unauthorized access or fraud.

8 Data Retention

tq777 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and AML obligations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC Documents: Identity verification documents are retained for the duration of your account and for five (5) years following account closure.
• Support Records: Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing Data: Where you have consented to marketing communications, your contact details are retained until you withdraw consent or request deletion.

Upon expiry of the applicable retention period, tq777 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

9 Your Data Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by tq777:

• Right to Be Informed: The right to be informed about how tq777 collects and uses your personal data — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data tq777 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data tq777 holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to tq777's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on tq777's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe tq777 has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact tq777's Data Protection Officer via the contact details provided in Section 13 of this Policy. tq777 will respond to all verified requests within thirty (30) days. In some cases, tq777 may need to verify your identity before processing your request.

10 Children's Privacy

The tq777 platform is strictly intended for individuals aged 21 years and above. tq777 does not knowingly collect personal data from individuals under the age of 21. This is a mandatory requirement under PAGCOR regulations governing online gaming in the Philippines.

If tq777 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that tq777 may have collected data from a minor, please contact tq777 support immediately.

11 Third-Party Links

The tq777 platform may contain links to third-party websites or services, including game providers and payment processors. tq777 is not responsible for the privacy practices of those third parties. This Privacy Policy applies solely to data processed by tq777 in connection with the tq777 platform. tq777 encourages you to review the privacy policies of any third-party services you access through or in connection with the tq777 platform.

12 Changes to This Privacy Policy

tq777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, tq777 will update the "Last Updated" date at the top of this page and, where required, notify affected players via email or platform notification.

Your continued use of the tq777 platform following the posting of any changes to this Policy constitutes your acceptance of those changes. tq777 encourages you to review this page periodically to stay informed about how your personal data is being protected.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by tq777, please contact our Data Protection Officer:

• Live Chat: Available 24/7 via the tq777 platform
• Email: [email protected]

tq777 aims to acknowledge all privacy-related inquiries within two (2) business days and to resolve them within thirty (30) days. For complex requests, tq777 may require additional time and will notify you accordingly.

If you are not satisfied with tq777's response to your privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.